|
|
| | |
|
Favors - Frequently Asked Questions
Choosing Favors - Wedding Favors, Bridal Shower Favors and Other Favors
Looking for elegant wedding favors and wedding favor ideas?
Find out how to choose a wedding favor that stands out.
Worried about your bridal shower? Make your bridal shower special with the
bridal shower favors that we suggest.
Considering personalizing your favors? Yes, that's indeed a good idea. View personalized favor designs and also
personalized wedding favor ideas on our site.
Catalog Requests
Printed Catalogs are not currently available. All of our products can be viewed on this website.
Payments without a Credit Card
You can place your order online if you are paying with a check or money order. We will send your order out as soon as your check has cleared. Send your payment to:
It's Our Day (Attn: Billing Department)
457 W Lincoln Street
Easton, PA 18042
Return Policy
If you are not satisfied with your purchase or wish for an exchange, simply return the item(s) in its original condition (including all original packaging) within 20 days of receipt. Place item(s) in the original shipping carton, or any kind of packaging that protects the item (i.e.: padded envelope, box). Include a copy of the invoice in the package. To help us serve you better, please indicate on the back of the invoice the reason you are returning the item(s) (i.e.: incorrect item, wrong color, not what you were expecting, etc.).
Please send returns to :
It's Our Day (Attn: Returns Department) 457 W Lincoln Street Easton, PA 18042
A refund will be issued, excluding shipping and handling fees, within 5 business days of receiving your returned order. Shipping & handling costs are not refundable. Return postage fees are only refunded if the return is due to an error on our part. Refunds are issued to the same credit card number used to pay for the original order. If the order was paid by check, a refund check will be issued and mailed within seven business days.
Note: All imprinted or personalized products are non-refundable and non-exchangeable.
Reaching Us By Phone
Our phone number is listed on the top right of the website. It is 610-628-9948. You may have seen a bridal magazine advertisement with a different number. If you called that number, you will hear someone answering from Cultural Star. Don't worry. You don't have a wrong number. That is our partner company. They can handle your calls, too.
|
|
| |
| | |
|
|
|